Privacy Policy

Last updated: July 30, 2026

This website is operated by Standby Locksmith (“we,” “us”). This policy explains what information we collect when you use this site, how we use it, and the choices you have.

Information We Collect

Information you provide. When you submit our contact form, we collect the name, phone number, and message you enter so we can call you back and provide the service you requested.

Call information. The phone numbers on this site are call-tracking numbers. When you call, we may collect your phone number, the date and time of the call, and a recording or transcript of the call for quality, dispatch, and record-keeping purposes.

Automatically collected information. Like most websites, we and our service providers collect certain information automatically, including your IP address, approximate location (city level), device and browser type, the pages you view, and how you arrived at the site (for example, from an advertisement). We use your approximate location to display the phone number and service information for the area nearest to you.

Cookies and advertising tags. We use Google Ads conversion tracking and similar technologies to measure how our advertising performs — for example, counting when a visitor taps a phone number or submits a form. These tools may set cookies in your browser. You can control cookies through your browser settings, and you can manage Google’s ad personalization at adssettings.google.com.

How We Use Information

We use the information described above to respond to your requests and dispatch service, provide quotes and follow up about work you asked about, measure and improve our advertising and website, maintain business records, and prevent fraud or abuse.

We do not sell your personal information, and we do not use your information to send marketing you did not ask for.

When We Share Information

We share information only with service providers who help us operate — such as our call-tracking provider, our website host, and Google (for advertising measurement) — and only for the purposes described here. These providers are not permitted to use your information for their own purposes. We may also disclose information if required by law or to protect our legal rights.

Data Retention

We keep form submissions and call records for as long as we need them for business records, and we delete or anonymize them when no longer needed.

Your Choices and Rights

You may request a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it, subject to any records we are required to keep. To make a request, contact us using the information below. Depending on where you live, you may have additional rights under applicable law.

Children

This site provides commercial locksmith services and is not directed to children under 13, and we do not knowingly collect information from them.

Changes to This Policy

If we change this policy, we will post the updated version on this page with a new “last updated” date.

Contact Us

Standby Locksmith
Phone: (352) 814-0772
Email: info@standbylocksmith.com